By the end of this course, you will be able to
Understand the fundamentals of supply chain management, its components, different production environments, and the key performance indicators used to measure operational efficiency.
Apply demand planning and forecasting methods, and use forecast accuracy metrics such as MAPE to evaluate demand plan performance.
Manage procurement processes, supplier selection, negotiation, and contract management while applying best practices in sourcing and supplier relationship management.
Manage inventory using EOQ, reorder points, and ABC analysis, and understand the role of warehouses and the processes of storage, picking, and shipping.
Evaluate supply chain risks and use modern technologies such as ERP, artificial intelligence, the Internet of Things, and blockchain to support decision-making and improve performance.
Understand the fundamentals of transportation, logistics, and distribution, and address last-mile delivery and reverse logistics challenges.
Course Details
- 3h 26min / 86 lessons
- Course completion certificate
Course Content
Supply Chain Management Overview
What Is Supply Chain Management?
Why Is Supply Chain Management Important?
Key Components of Supply Chain Management
Departments of Supply Chain Management
Challenges in Supply Chain Management
Tools and Technologies for SCM
Best Practices for Effective SCM
Production Environments Overview
Engineer-to-Order (ETO)
Make-to-Order (MTO)
Assemble-to-Order (ATO)
Make-to-Stock (MTS)
Manufacturing Processes Overview
Project Manufacturing
Intermittent (Job-Shop) Manufacturing
Repetitive Flow Manufacturing
Continuous Flow Manufacturing
Key Performance Indicators (KPIs)
Objectives of Demand Management
Demand Planning
The Bullwhip Effect
Forecasting Methods: Quantitative and Qualitative
Sales and Operations Planning (S&OP)
Forecasting Time Horizons
Forecasting Performance Accuracy Metrics
Procurement vs. Purchasing
Total Cost of Ownership (TCO)
Supplier Selection and Evaluation
Supplier Relationship Management (SRM)
Contract Management
Risk Mitigation in Sourcing
Negotiation Strategies
Sustainability and Ethical Sourcing
Supplier Performance Monitoring
What Is Planning in Supply Chain?
Types of Planning: From Big Picture to Daily Execution
What Is Inventory and Why Do We Keep It?
Types of Inventory
Inventory KPIs
Economic Order Quantity (EOQ)
Reorder Point (ROP) and Lead Time
Just-In-Time (JIT) vs. Holding Stock
ABC Analysis
Inventory Accuracy
The Planner's Daily Routine
Difference between Warehouse & Inventory
Types of Warehouses
The Inbound Process
The Outbound Process
Warehouse Layout Basics
Storage Systems and Equipment
Inventory Handling Rules: FIFO vs. FEFO
Order Picking Methods
What Is Distribution Management?
Transportation Basics
Route Planning Fundamentals
The Challenge of Last-Mile Delivery & Returns
Warehouse Costs and KPIs
Warehouse Management Systems (WMS)
Logistics vs. Supply Chain
Transportation Modes and Nodes
Incoterms
Freight Forwarders and Customs Clearance
The Last-Mile Delivery
Reverse Logistics
What Is a Digital Supply Chain?
ERP Systems - Enterprise Resource Planning
Supply Chain Visibility
AI in Supply Chain
(IoT) - The Internet of Things
Autonomous Systems
Blockchain
The Human Element of Technology
The Reality of Risk
The 3 Types of Risk
The Risk Matrix
Mitigation Strategies
Resilience vs. Robustness
Business Continuity Planning (BCP)
The Kaizen Mindset
A Lean Supply Chain
Generative AI in Supply Chain
The Circular Economy
Demand Sensing
End of Course & Final Advice for Your Career
About this course
The “Supply Chain Management Masterclass” is designed to help you develop a comprehensive understanding of every stage of the supply chain, from demand management and planning to procurement, inventory, warehousing, transportation, and distribution, as well as digital transformation, risk management, and continuous improvement. You will also explore the latest technologies, including ERP systems, artificial intelligence, the Internet of Things, and blockchain, through practical applications that enhance your ability to manage supply chains efficiently.
Course requirements and prerequisites
It is recommended that you have a basic understanding of business, operations, or supply chain management. Practical experience in any of these areas will help you get the most out of the course’s hands-on applications.
Instructor
Atef Abdelfatah
Supply Chain & Operations Director
2,154 Learners
4 Courses