categories: Soft Skills
Acquire self-awareness skills and understand the emotional triggers that influence your leadership decisions.
Apply self-management and stress-management techniques to maintain balance in difficult situations.
Use communication tools, active listening, and powerful questioning to build better professional relationships.
Manage conflicts and difficult conversations with emotional intelligence that preserves the team and enhances performance.
Free lessons
Course Introduction
What Is Emotional Intelligence?
1. Course Introduction
Course Introduction
Interactive Activity (1)
Emotional Intelligence in Leadership
What Is Emotional Intelligence?
Self-Awareness
Understanding Emotional Triggers
Self-Management in Leadership
Interactive Activity (2)
Social Awareness in Leadership
Relationships Management
Maintaining Positive Energy
The Emotionally Intelligent Leader
Inspiring Success Stories
Decision-Making Mechanism and Handling Difficult Decisions
Motivation: The Art of True Leadership
2. Coaching and Mentoring Skills
Difference Between Training, Coaching and Mentoring
Interactive Activity (3)
The GROW Model for Leadership Coaching
Interactive Activity (4)
The Skill of Asking Powerful Questions
The Skill of Effective Listening
3. Conflict Resolution
Types and Causes of Workplace Conflicts
Conflict Management Styles
Managing Team Conflict
Managing Intense Discussions and Difficult Conversations
Dealing With Underperforming Employees
Managing Team Stress
Interactive Activity (5)
Building Psychological Peace at Work
Measuring a Leader's Emotional Intelligence
Improving Emotional Intelligence
Interactive Activity (6)
Course Wrap Up
The “Emotional Intelligence in Leadership” course will help you build a more aware and impactful leadership style. The course begins by explaining the concept of emotional intelligence and its importance in leadership, then moves on to the skills of self-awareness, understanding emotional triggers, and managing yourself under pressure. It also covers social awareness, relationship management, maintaining positive energy, and building the image of an emotionally intelligent leader. The course also focuses on important practical applications, such as how to make difficult decisions, motivate employees, and practice leadership coaching. It explains the GROW model, the importance of asking powerful questions, and active listening. It also helps you deal with conflicts, heated discussions, poor performance, and team stress in a constructive way. By the end of the course, you will be able to lead your team with greater empathy, balance, and clarity in communication, while turning difficult situations into opportunities for growth and building a more peaceful and productive work environment.
There are no requirements for this course. Your interest in the topic and your commitment to learning are all you need to achieve the utmost benefit from this course.
Executive Leader & Business Transformation Expert
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