By the end of this course, you will be able to
Understand the fundamentals of operations and supply chain management, different production environments, and the key performance indicators used to measure operational efficiency.
Apply demand management and forecasting methods, including moving averages, exponential smoothing, and seasonality, and measure forecast accuracy using MAD and APE.
Build S&OP and MPS plans and understand the relationship between business planning, demand, supply, and production to support planning decisions.
Apply Material Requirements Planning (MRP) and use bills of materials, inventory data, and lead times to determine manufacturing and purchasing requirements.
Manage inventory using EOQ, reorder points, safety stock, and ABC and XYZ analyses to support service levels and inventory efficiency.
Assess supply chain risks and develop mitigation strategies while understanding the role of AI, digital twins, and automation in the future of planning.
Course Details
- 4h 41min / 96 lessons
- Last updated: 2/8/2026
- 11 learning resources
- Course completion certificate
Course Content
Order Qualifiers Vs Order Winners
MRP Outputs: Manufacturing & Purchasing Orders
Demand Planning
Introduction & Learning Objectives
What is Operations Management?
Objectives of Operations Management
The Process Approach
What is Supply Chain Management?
The Importance of Supply Chain Management
SCM Departments & Their Roles
Production Environments: ETO, MTO, ATO, MTS
Manufacturing Process Types
KPIs in Supply Chain Management
Introduction to Strategic SC Planning
What is Business Strategy?
Order Qualifiers Vs Order Winners
Competitive Advantage & Porter's Generic Strategies
Production Strategies Vs Demand
Push Vs Pull Strategy
Cash Conversion Cycle (CCC)
Basics of SC Planning — Planning Hierarchy
Planning Horizon & Time Fences
Module Wrap-Up & Assignment
Introduction to Demand Management & Forecasting
What is Demand Management?
Objectives of Demand Management
Components of Demand Management
Demand Modeling
Demand Forecasting
Demand Planning
Supply Planning & FG Budget
Demand Management Main Activities
Marketing Promotions & The Marketing Mix
Forecasting Techniques Overview
Qualitative Forecasting Methods
Naive Forecasting
Simple Moving Average Forecast
Exponential Forecast
Module Wrap-Up & Assignment
What Is Seasonal Demand?
Building the Seasonal Index
Applying the Index — Deseasonalized Forecast
Seasonality in MENA Practice
Why We Track Forecast Performance?
MAD, APE & Forecast Accuracy
SCM Implications & Assignment 04
S & OP in Brief
The Planning Hierarchy Explained
Business Planning Level
What Is S&OP? Definition & Purpose
S&OP 5 Steps — Full Walkthrough
Three Components: People, Process, Technology
Assignment 05 — Build an S&OP Deck
What is the Master Production Schedule?
MPS Inputs: What Feeds the Schedule?
MPS Outputs: What the Schedule Produces
MPS and the Production Plan: How They Connect
The 7 Steps to Build an MPS
MPS Calculation: PAB Formula Explained
MPS Calculation: Exercise 1
MPS Calculation: Exercise 2
MPS Calculation: Exercise 3
Assignment 06: Build Your MPS Plan
What is MRP? Definition, Objectives & Role
MRP Inputs: MPS, BOM, Inventory & Parameters
MRP Outputs: Manufacturing & Purchasing Orders
MRP Step 1: Exploding the BOM
MRP Step 2: Netting — Gross to Net Requirements
MRP Step 3: Offsetting by Lead Time
Capacity Management: Definition & Key Concepts
Capacity Available Vs Capacity Required (Load)
CRP: Work Center, Lead Time & Capacity Formulas
Capacity Calculation: 5 Worked Exercises
Assignment 07: Build Your MRP & Capacity Plan
What Is Inventory Management & Why Does It Matter?
Inventory Costs: Holding, Ordering, and Stockout Costs
EOQ — How Much to Order at a Time
Reorder Point and Review Systems
Safety Stock & Service Level
ABC Analysis — Not All Inventory Is Equal
XYZ Analysis & the ABC-XYZ Matrix
Inventory Accuracy & Cycle Counting
Advanced Strategies — JIT, VMI & Lean Inventory
Inventory KPIs
What is Supply Chain Risk? (Types & Sources)
Risk Identification Techniques
Risk Assessment: Probability Vs. Impact Matrix
Building Your Supply Chain Risk Register
Risk Mitigation Strategies: The 4T Framework
Supply Chain Disruption Planning (SCRP)
Supplier Risk Management & Dual Sourcing
Business Continuity Planning (BCP)
Building Resilience: Agile Vs. Lean in Risk Context
Monitoring, KPIs & Early Warning Systems
AI & Machine Learning in Supply Chain Planning
Digital Twins in Supply Chain Planning
The Autonomous Supply Chain: Robotics & Automation
Customer-Driven Supply Chain & Demand-Shaping
The Future Supply Chain Planner: Skills & Career
About this course
This course is designed to help you develop a comprehensive understanding of supply chain planning and management. You will learn demand management and forecasting, strategic planning, S&OP, Master Production Scheduling (MPS), Material Requirements Planning (MRP), capacity planning, and inventory management. You will also explore risk management, business continuity, and the role of artificial intelligence and automation in the future of supply chains.
Course requirements and prerequisites
It is recommended that you have a basic understanding of supply chain management, operations, or production. Practical experience in any of these areas will help you gain more from the course’s advanced topics and practical applications.
Instructor
Atef Abdelfatah
Supply Chain & Operations Director
1,189 Learners
3 Courses