By the end of this course, you will be able to
Recognize the difference between managing tasks and managing people, and learn about common management mistakes and how to avoid them.
Identify workforce needs and write effective job descriptions to attract suitable candidates.
Learn how to onboard new employees and help them integrate effectively into the workplace.
Evaluate employee performance fairly, apply performance improvement plans, and deal with poor performance.
Provide feedback, manage difficult conversations, and deal with challenging behaviors within your team.
Course Details
- 2h 50min / 36 lessons
- Course completion certificate
Course Content
Course Introduction & Objectives
Avoiding Biases in Evaluation
Course Introduction & Objectives
Task Management vs. People Management
Most Common Management Mistakes
Overview: Attracting Right Talent
Writing an Effective Job Description
Workforce Planning & Calculation Methods
Workforce Planning Methods - Trend Analysis
Workforce Planning Methods - Ratio Analysis
Workforce Planning Methods - Workload Analysis
Recruitment & Onboarding Process Map & CV Screening
Technical Interview Preparation
Interview Types
Interview Question Types
Conducting Interview
Objective Evaluation & Scorecards
Onboarding & The Godfather Program
Overview: Clear Expectations & Evaluation
Goal Setting & Management Levels
Goal Setting Frameworks: SMART
Goal Setting Frameworks: OKRs
Setting Expectations & KPIs
Action Plan for Goals
Monitoring vs. Managing Performance
Avoiding Biases in Evaluation
Performance vs. Attitude Matrix
Performance Improvement Plan (PIP)
Overview: Constructive Conversations
Handling Underperformance Step-by-Step
Managing Difficult Behaviors & Personalities
Overview: Employee Engagement & Motivation
Simple Everyday Engagement Techniques
Recognition & Talent Retention
Overview: Legal Essentials for Managers
Common Legal Mistakes in Hiring & Termination
The Smart Manager's Playbook: 7 Golden Rules
Course Wrap-up
About this course
This course is designed for managers, supervisors, and team leaders who want to develop their employee management skills without needing specialized HR experience. You'll learn how to identify workforce needs, write job descriptions, select candidates, and conduct and evaluate interviews objectively. You'll also learn how to onboard new employees and help them integrate into the workplace. You'll also learn how to set goals using SMART and OKRs, monitor and evaluate performance, provide feedback, deal with poor performance and difficult behaviors, motivate employees, and increase employee engagement. By the end of the course, you'll be able to apply HR basics when managing your team and make better decisions in recruitment and performance evaluation, while avoiding common legal mistakes.
Course requirements and prerequisites
There are no requirements for this course. Your responsibility for managing a team or employees and your commitment to developing your management skills are all you need to get the most out of this course.
Instructor
Mahmoud Aly
Business Consultant & Trainer
2,038 Learners
2 Course