• Search...

categories: Business & Professional Skills

Work Environment
SDG 8: Decent Work and Economic Growth
Artificial Intelligence

Artificial Intelligence for Workplace Performance

New
Duration: 3h 15min / 32 lessons

Level: General

Course Language: Arabic

By the end of this course, you will be able to

  • Automate routine tasks (email, scheduling, notes) securely using agentic AI; protect deep-work time and reduce risk.

  • Research, summarize, and reason over documents, policies, and datasets with advanced multimodal AI.

  • Use AI in drafting, editing, and quality-checking professional writing (reports, proposals, scripts).

  • Create slides and visuals rapidly; generate outlines, storyboards, speaker notes, and interactive elements.

  • Analyze data without coding; query in plain language, build dashboards, and forecast trends.

  • Apply collaboration via AI for knowledge bases, hand-offs, CRM notes, customer support, and real-time team insights.

Course Details

  • 3h 15min / 32 lessons
  • Last updated: 20/7/2026
  • Course completion certificate

Course Content

Free lessons

1.

Course Introduction

2 Minutes
2.

AI: Competitor or Companion

8 Minutes
1.

Course Introduction

2 Minutes
2.

Why AI Matters for Job Performance

3 Minutes
3.

AI: Competitor or Companion

8 Minutes
4.

AI Strengths & Limitations

12 Minutes
5.

Data Security & Confidential AI Use

12 Minutes
1.

Introduction to Computer Vision (CV)

10 Minutes
2.

Natural Language Processing (NLP)

9 Minutes
3.

Automatic Speech Recognition (ASR)

4 Minutes
4.

Machine Learning (ML)

6 Minutes
5.

Generative AI (GEN AI)

5 Minutes
6.

Agentic AI & Automation

9 Minutes
1.

AI Use Cases in Daily Work Life

4 Minutes
2.

Email Triage & Smart Replies

7 Minutes
3.

AI in Meetings: Minutes & Actions

4 Minutes
4.

Scheduling Use Cases

4 Minutes
5.

Research & Knowledge Base

7 Minutes
6.

Writing & Document Drafting

6 Minutes
7.

Slides & Visuals in Minutes

10 Minutes
8.

Data Analysis & Reporting

8 Minutes
9.

Task/Project Autopilot

6 Minutes
1.

Team Standup Summarizer & Memory

4 Minutes
2.

Handoff Clarity

4 Minutes
3.

Knowledge Base Chat (Internal Q & A)

5 Minutes
4.

Customer Service Copilot

4 Minutes
5.

Customer Relationship Management (CRM)

2 Minutes
6.

Voice of Customer Analysis (VOC)

1 Minutes
1.

Strategic Decision Support Tools

6 Minutes
2.

Portfolio/Roadmap Prioritization

2 Minutes
3.

Executive Communications Tools (One Pagers)

4 Minutes
4.

Post Decision Review (AI as Contrarian)

2 Minutes
5.

Graduation Project

6 Minutes
6.

Course Conclusion

2 Minutes

About this course

Artificial intelligence has become a key partner in enhancing efficiency, accelerating execution, and improving the quality of decisions. Accordingly, this course is designed to help you understand how AI practically impacts daily job performance, when it serves as a tool for integration and augmentation of human capabilities, and when it becomes a competitive force. The course begins by clarifying the capabilities of AI and its real-world limitations, with a strong focus on data protection and safe, responsible use. You will then be introduced to the core AI technologies in a simplified way, including computer vision, natural language processing, speech recognition, machine learning, generative AI, and automation agents. From there, the course moves into hands-on, practical applications in email management, meetings, scheduling, document and presentation creation, data analysis, task automation, and decision support—delivering tangible improvements in productivity and work quality.

Course requirements and prerequisites

This course requires basic digital literacy and access to Google/Microsoft Workspace (or equivalent productivity tools).

Instructor

Looking for help?