By the end of this course, you will be able to
Acquire skills in problem analysis and apply the Force Field Analysis model, and gain knowledge of the change management process and its components.
Learn how to identify stakeholders and effectively engage them in the change management process.
Distinguish between Human Performance Improvement (HPI) model and its key stages and training.
Apply strategic analysis to understand organizational strategies and set appropriate objectives.
Conduct data collection activities and analyze key performance gaps.
Integrate knowledge, skills, resources, and the work environment to deliver effective and sustainable solutions.
Course details
- 2 h 10 m/35 lessons
- Last updated: 4/4/2021
- 1 Quizzes
- 8 learning resources
- Course completion certificate
Course Content
Introduction
Importance of Problem Analysis
Change Management Perspective
Application of Force Field Analysis
Introduction
Importance of Problem Analysis
Change Management Perspective
Application of Force Field Analysis
Change Management Process
Components of Change Management
Components of a Change Management Plan
Pinpointing the Stakeholders
Stakeholders Involvement
Human Performance Improvement Versus Training
Philosophy of the Human Performance Improvement Model
Phases of Human Performance Improvement
Importance of Defining the Work Philosophy
Phase Overview
First Path: Strategic Analysis
Case Study 1: NIKE
Second Path: Understanding Organizational Strategy (1)
Second Path: Understanding Organizational Strategy (2)
Third Path: Goals Selection Methodology
Case Study
Incorporating the Change Management Plan
Phase Overview
First Path: Organizational Outcome Mapping
Second Path: Key Performers Selection Process & Performance Gap
Third Path: Data Collection Activities
Summary
Phase Overview
First Path: Key Work Process Analysis Components
Second Path: Key Work Process Analysis Tools
Third Path: Task Definition Analysis
First Path: Light Assessment & Performance Deficiencies
Second Path: Path Deep Assessment & Solutions Selection (1)
Second Path: Path Deep Assessment & Solutions Selection (2)
Third Path: Implementing Solutions for the Real Case
Wrap Up
About this course
It is a fact that improving employee performance has a direct positive impact on the business. This 5-lectures course will focus on how Human Performance Improvement HPI is a results-based, systematic process used to diagnose, analyze individual performance issues and provide a workable solution to address unique performance issues. These performance issues are attributed to a lack of training and how training improves individuals' knowledge or skills and behavior. In contrast, performance improvement aims to improve individual and organizational performance concerning organizational goals.
Course requirements and prerequisites
This course is for workers with experience in human resources, so basic knowledge of the principles of HR, organizational development (OD), Learning and development (L&D), training, facilitation is required.
Mentor
Ahmed Hamdy
Management Consultant
1,474 Learners
1 Course