We live in a world of crises; 2020 has witnessed many crises for all countries, societies, organizations, and individuals, with the COVID-19 pandemic. The course will introduce the different terminology in crises management, the relation between (problems, risks, crises, disasters, pandemics.) How can we classify crises using various classification factors? Analysis of crises and determining the causes and impacts of crises on business continuity. What are the different techniques of managing crises?