This course revolves around the basics of management in the hospitality sector, which is very sensitive as it depends on the human factor, and the art of dealing with human beings according to their personalities. Also, this course includes everything related to this area, where it starts by explaining the difference between a "customer" and a "guest." This course is taught by Anan ElGalaly, Founder Of Helnan Hotels. ElGalaly speaks about the success factors of any hotel in detail, which are "location" and "management". He also talks about what is considered a risk to any institution, whether it is a hotel or not. This course is delivered in Arabic.