6 hours, 31 minutes / 21 lessons
Customer Experience Foundations
Mohamed Othman
34 minutes / 12 lessons
10 Best-Practice Techniques for Customer Service
Fadi Serry Eldin
2 hours, 9 minutes / 17 lessons
Call Center Performance Indicators
Adham Bahgat
1 hour, 50 minutes / 21 lessons
Customer Service Excellence
Mustafa Sameer
2 hours, 19 minutes / 24 lessons
Customer Service | Basics & Skills
Nahla Saber
58 minutes / 14 lessons
Customer Service - Handling Angry Callers